Feefo Reviews - Average 97% (1695 reviews)

Date Score Customer Comment Our Response
27-Jun-2017 Service:

Telephone advice and ordering were polite and clear and trampoline delivery was as promised. An improvement on the trampoline pads could be an extra tie down feature between existing tie down points particularly on exposed windy sites.
26-Jun-2017 Service:

Yes
25-Jun-2017 Service:

Great product and good price - but customer service was amazing. Very helpful, knowledgeable lady on the phone, who did everything possible to ensure I got the item as soon as possible.
24-Jun-2017 Service:

Capital Play were informative over email, advising of most appropriate quality of product for my use. Ordering over the phone was friendly and efficient. Goods were delivered as promised.
24-Jun-2017 Service:

We purchased the 14ft in ground trampoline. It's a great product that looks fabulous in our garden. We have a full surround which my son says it looks like hell in the cell from WWE. So is very cool! Although the cover doesn't really fit properly with the surround up. So we've stopped using it although... Read More.
24-Jun-2017 Service:

Great product - delivered promptly - worth every penny
24-Jun-2017 Service:

Easy to find. Quick to send. Happy with product.
24-Jun-2017 Service:

Speedy delivery, the first time. Unfortunately it was the wrong size jump mat, but these things happen very occasionally. As soon as I contacted the company they organised an overnight delivery to send me the right one. Glad to hear that we sorted this out promptly for you, thank you for your kind words. 
24-Jun-2017 Service:

Excellent service,the trampoline springs were purchased as spare,s and as such have not been used. Thank you
24-Jun-2017 Service:

Clear guidance on selecting the correct size mat for my trampoline. Delivery was fast and the quality of te mat seems to be very good That's brilliant, thank you very much.
23-Jun-2017 Service:

quick delivery - no hassle & fits perfectly That's great to hear, Thank you
22-Jun-2017 Service:

even when i ordered the wrong size of netting they changed it without question. totally recommended. Glad to hear everything got sorted out with your order, Thank you. 
20-Jun-2017 Service:

Items as described.fast shipping.great communication.spot on.👍 Brilliant, thank you.
20-Jun-2017 Service:

Brilliant Customer Service! Went above and beyond to get me a mat for my trampoline. I would definitely recommend to friends! Glad to have helped, Thank you.
19-Jun-2017 Service:

Very good service from the staff very knowledgeable and helpful considering I had no idea what I was letting myself infor.

The trampoline is very easy to put together and now great fun now it's fully installed.
That's great to hear, thank you.
19-Jun-2017 Service:

Better quality than the Supertramp original, but bigger too, so sent back for a no quibble refund, but had to pay return postage. Sorry we could not help with sourcing the right size mat for your trampoline, we wish you all the best. 
19-Jun-2017 Service:

Advice was spot on, delivery was prompt, and the price was competitive! That's great to hear, thank you.
19-Jun-2017 Service:

Great service, super product. Best price. Our JumpKing Classic trampoline is well over 10 years old now, still going strong and now used by grandchildren, so was delighted to be able to get a great quality replacement net so easily. Would definitely recommend. That's fantastic, great to hear that your trampoline is still going strong! 
19-Jun-2017 Service:

Top rate, personal service. Maddie was a star when I ordered the wrong size mat, and it was all rectified brilliantly. Would definitely order from then again. Products high quality! Brilliant, that's great to hear. Thank you.
19-Jun-2017 Service:

Strongly recommend. Great customer service and stuck to their word in all respects Thank you very much.
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