Happy CustomersWelcome to Capital Play. We always endeavour to provide an unparalleled level of service and to offer advice, answer any questions, and (occasionally!) sort any problems. Here's what some of our customers have said about us... |
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"Many thanks for your very swift response, much appreciated. As mentioned in my e-mail I have the highest regard for your company and will continue to buy from you and indeed recommend you to others. Your customer service is impeccable and it makes all the difference. With kind regards."
Chris Williams
"Thank you so much for your help and honesty - it is much appreciated. I was out of the office today so your e-mails really helped me whilst on the move. I managed to order one in time and it should arrive tomorrow. Your website is saved in my favourites and I will definitely return if we need anything else from your shop. Kind regards."
James
"Thank you very very much - you are a life saver. We will be in shortly to buy the largest slide you have :-)"
Linda
"Could I just thank you for the very speedy delivery of my order. The purchase was made online on Sunday and arrived yesterday afternoon. Excellent service, thanks."
Malcolm
"The Puky Scooters turned up this morning (Tuesday) in perfect condition. I'm sure the twins will love these after Santa's delivered them on Christmas day. Many thanks to you both. I would definitely recommend your company as being an excellent choice for outstanding customer service. Best wishes for a Happy Christmas and New Year."
Wendy Meacham
"Thank you for this, I have put your company on my face book page...so that people that may be looking for this kind of product are aware of your services and your helpful staff."
Anonymous
"Thanks very much indeed for dealing promptly with this. I must say that I have found your customer service exemplary. Regards."
Matthew
"Just to say a quick thank you for the quick delivery and fantastic customer service. We have a very happy 4 yr old. Regards."
Veryan Parker
"Thank you for your very quick and positive response. I am really glad we chose your company and the Jumpking Brand. Kind regards."
John Jenkins
"Great service and a super table. Many thanks. Thanks for a great shopping experience."
Susan
"Thank you SO much for the trampoline ties, they arrived today, are the perfect size and I have two very happy boys! I wish every supplier/retailer was so accommodating. Thanks again."
Catherine
"Hi, just wanted to say thanks for such a superb, quick and easy service. Ordered the items on Saturday evening after a mishap with our trampoline, had a lovely phone call on Monday to say parts would arrive Tues and that they did at 8.45am. All done kids were bouncing again by 10.30! Fantastic, highly recommended. Thank you very much."
Tracy Dodd
"Just wanted to say how pleased I am with our purchase - the oval Jumpking 8 x 11.5ft trampoline is excellent and our children are absolutely delighted. We did in fact need the extra length poles that you sent out by courier, and this meant that we assembled the trampoline on Friday afternoon and they used the trampoline all weekend. Great customer service - arrived a day earlier than we hoped for, and nice to see a proactive approach with the replacement poles rather than waiting to see if there is a problem. Many thanks."
Sarah Burns
"The trampoline, ladder and fixing kit have just arrived - bloody marvellous! Thank you so much"
Julie
"Thank you so much for your efficiency. Your company always goes the extra mile for customer service which is why I shall always deal with you. Thanks again."
Cassie
"You're an angel. Luckily the weather is so bad the kids are off it and it should arrive before we get any sun! Thanks again for superb customer service. I will be in touch in Sept for a balance bike!"
Edward
"Thank you. Nice to see there is fast and friendly customer service out there. Thank you."
Ed Smith
"Thank you for dealing with my problem so kindly and professionally and I shall not hesitate to recommend you in return for your efficient service."
Joan Fraser
"Thank you ever so much for your speedy action on this matter. I had already recommended you to a couple of people, after this customer service I will certainly continue to spread the good word. Thanks again from a happy customer."
Rob
"Today I had cause to contact one of your staff - Jenny, re an order that I had placed. The girl/lady is a treasure! She was polite, professional and articulately dealt with every aspect of my enquiry in a most pleasant and assured manner. A fine ambassador for your company. I trust that the appropriate manager in your personnel/human resources department will be informed, together with Jenny. A pleasure to deal with your company."
Lynne C. Wood
"Trampoline up and running much to my children's delight, all good and wish we had bought it at the start of the holidays. Best wishes"
Sara P
"Just to let you know that we have received the replacement pads for the children's trampoline and they are delighted. As you can imagine the trampoline is getting a great deal of use in all this glorious weather. Thank you very much for all your help."
Jane Reynard
"Thank you so much, very impressed with your company service. Thank you. I will send the net back tomorrow "
Sara Woodroffe
"I received the replacement inner tube and have replaced the faulty one on the trike. Thank you very much for your extremely prompt reply and for sending the replacement part out so quickly. I would have no hesitation in using your company's services again!"
Steve
"Thanks for the swing seat, it arrived safely this morning. We are now complete! Also, thanks for your help personally, I have really appreciated it & I look forward to buying more boy's toys from you in the future. Kind regards"
Phillippa
"Thank you for your quick response. I always think you can judge a company on how well the solve problems. In my opinion you gave first rate service when I purchased the trampoline and have backed it up with first rate customer service. Thank you again"
Dave
"Thanks for the prompt reply and resolution to this issue. Much obliged"
Patrick Watt
"Thank you for the delivery, I am impressed that the order was received the next day and the delivery company called to arrange a suitable time for delivery -Thank you."
N Jagatia
"Just to let you know we have received all the missing parts for the swing and have two happy girls. Many thanks for all your help"
Andrew Dean
"Many thanks for your help with sorting this for me. I'm glad I ordered through you, been really impressed with your customer service from beginning to end. Thank you"
Ruth Charles
"I received the replacement pads and have now fitted them. I very much appreciate this and your very prompt response. My kids are very happy! Thank you."
Peter Fogelman
"You may remember I popped over the other day to exchange my trampoline net. The replacement one is perfect. I just wanted to say a big thank you for your fantastic customer service!"
Katie Arbon
"Many thanks for your excellent aftersales support and assistance with the assembly (and re-assembly) of my Jumpking JumpPOD Deluxe trampoline."
Graeme Down
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Recent Reviews
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Good service .
Items came quickly, was able to put the new net on the trampoline easily.
(Review by Cindy) -
Very good customer service.
I made the mistake of only buying the net and not the poles. Capital Play were very accommodating in helping me fix the problem..
(Review by Gavin) -
Fantastic value football goal.
We bought this goal for my son's 6th birthday and he spends hours practising his skills in the target shot. The football goal is very
(Review by Mrs Evans)
