Feefo Reviews - Average 96% (2172 reviews)

Date Score Customer Comment Our Response
17-Sep-2019 Service:

Excellent service from start to finish. Marcus provided us with honest and helpful advice at the site visit. Scott & his team were professional, efficient and did a great job installing our in ground trampoline. Many thanks!
09-Sep-2019 Service:

Product:

We had to replace the jump mat for our sunken trampoline after 4years. It was damaged through an accident - not normal wear/tear.
Kids without a trampoline is not good - and delivery was super fast - with notifications and expected delivery times too.
08-Sep-2019 Service:

Product:

Very good service, quick delivery of new trampoline net got kids back in action quickly.
08-Sep-2019 Service:

Product:

very quick delivery and item was of excellent value would highly recomend , very happy customer
08-Sep-2019 Service:

Product:

We were told the trampoline was not difficult to erect which was not true - the instructions were not good and someone who had already put up a trampoline couldn't do it
08-Sep-2019 Service:

Product:

I am so glad to get the opportunity to say how brilliant they were. I phoned at 3pm Thursday and my new net was with me the very next day - rushed through just in time for bank holiday weekend! And given that I gave them a very poor description of a very old trampoline - they definitely know their... Read More.
08-Sep-2019 Service:

Product:

I ordered a basketball hoop to fit on a trampoline. I was asked about the type of trampoline to ensure the hoop would be appropriate. This was helpful as I would not have wanted to get the wrong one knowing nothing about trampolines or hoops. Having clarified that issue, ordering was fast and... Read More.
06-Sep-2019 Service:

Product:

The service from TSD was excellent . I have used them a few times and will continue to do so . Their website is easy to use and the order process is simple .
06-Sep-2019 Service:

Product:

High quality trampoline, speedy delivery & friendly, helpful customer service. The manufacturer had included an incorrect part - a quick call & email to Capital & the correct part was on its way the next day. Would highly recommend this company.
05-Sep-2019 Service:

Product:

Great website, good selection of equipment. Easy to purchase, good advice from staff. Room for improvement with communication re delivery but overall would recommend.
05-Sep-2019 Service:

Product:

Great product and fast delivery
05-Sep-2019 Service:

Product:

Very efficient, easy to use website
03-Sep-2019 Service:

Excellent product advice, smooth purchase transaction and exceptional installation.
Everyone I spoke to at Capital Play was pleasant, helpful, and very good at their job.
Highly recommended!
26-Aug-2019 Service:

Excellent in every way from consultation to installation. Extremely happy.
17-Aug-2019 Service:

Product:

I would like to congratulate the member of Capital Play who is in charge of recruiting staff; they have creamed off the very best. I could not possibly have had more help and advice on which in-ground trampoline to purchase.
12-Aug-2019 Service:

Product:

We haven’t had our trampoline installed yet. We hopefully have a set meeting with Marcus on the 22nd August and the trampoline is booked in to be installed on the 11th September.
11-Aug-2019 Service:

Product:

Excellent customer service. Showed us the different options and gave very good advice. Arranged next day delivery. Very easy to put up the trampoline as long as you have basic DIY skills.
10-Aug-2019 Service:

Product:

Excellent products and excellent service.
08-Aug-2019 Service:

Product:

After researching a mine field of trampolines and different suppliers I phoned Capital Play. They were so helpful, advised me in a friendly confident and honest way and took my order over the phone there was no carriage charge to the Scottish Highlands which was in itself worth 5 stars.
The...
Read More.
08-Aug-2019 Service:

Product:

Trampoline springs and a trampoline mat
Read more reviews on Feefo

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