Feefo Reviews - Average 97% (1736 reviews)

Date Score Customer Comment Our Response
18-Aug-2017 Service:

On time delivery. Item as stated on listing.
17-Aug-2017 Service:

Customer service excellent from the first conversation to the final build. They made it all so easy, think it's good value with lovely people and we've got a great trampoline that the kids are loving
17-Aug-2017 Service:

Excellent information given. Perfect product. Thanks for such a great service
17-Aug-2017 Service:

Great quality product and excellent customer service.
17-Aug-2017 Service:

Very helpful both before and after sale. Some items were missing from our order they shipped them immediately and they were delivered the next day. They also were very helpful with our installation questions
17-Aug-2017 Service:

Very good service, the items we needed were not available straight away so we knew we had a short wait to receive them. However, the items arrived earlier than expected and we were very happy.

The products were very good quality and our trampoline is like new again,
17-Aug-2017 Service:

There online ordering was easy to follow and we ordered on the Sunday and the trampoline was delivered on the Tuesday as standard delivery so very quick.
17-Aug-2017 Service:

Happy to discuss their products, give advice and generally be helpful. Main product as advised. Some uncertainty about the matting; but after further discussion decided to kept and use, which was the right thing to do.
All worked out well
17-Aug-2017 Service:

Good communication and excellent speed of delivery. Good product too.
17-Aug-2017 Service:

Initially the mat came up slightly loose on our frame but after contracting centre they were able to come up with a solution that worked really well. Very pleased with this after sales help.
17-Aug-2017 Service:

Very helpful and good customer service

Good product

Double check that they read back to you what you have ordered over the phone as they didn't take everything down that I ordered
Ohh I'm sorry to hear about this mistake with your order, I can see this has now been resolved. Thank you for your feedback.
17-Aug-2017 Service:

We are very happy with the quality of the trampoline - and despite the upheaval to install this (there's a lot of soil to remove!), it has all worked well. The build quality is a cut above the rest - and we look forward to using this for many years to come. The sales lady in the office was very helpful,... Read More. That's brilliant, we are glad you like your new Trampoline! Thank you.
11-Aug-2017 Service:

Did exactly what they said they would - great service and product That's great to hear, we hope you have many years of fun on your new trampoline. 
09-Aug-2017 Service:

Service and delivery was good, except that one small component was missing from the package. That was rectified within 2 days. I'm sorry to hear about this but I'm glad it has been resolved. Thank you for your feedback. 
09-Aug-2017 Service:

Quick delivery and so far an excellent product that my son loves playing on. Brilliant, thank you.
09-Aug-2017 Service:

All went well with order and delivery That's great, thank you.
07-Aug-2017 Service:

Delivered quicker than expected and all intact, what more can I say. That's great to hear, thank you for your feedback.
05-Aug-2017 Service:

Parts exactly as described and arrived very quickly.
Good information on website to ensure you order the correct items.
Would recommend.
Great to hear, thank you.
04-Aug-2017 Service:

Very helpful staff Thank you for your feedback.
04-Aug-2017 Service:

Very good service Thank you.
Read more reviews on Feefo

Please wait...

You have added to your basket...

{{var product.name}}

View basket & checkout