Cookie Policy

What are Cookies?

When you are browsing websites on the internet, many of these websites store tiny text files called cookies on your computer, to help track your use of the site and to personalise your journey around the website. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site and helps you to find the products that are more important to you.

capitalplay.co.uk is no different, we use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. We also use some carefully selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.

Please be aware that disabling cookies on your browser will reduce your ability to shop online with capitalplay.com. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website. This would also be a common experience of reduced functionality across many websites.

Recent legislation from the European Union has meant that websites must provide clear information about their use of cookies to their customers, something we at Capital Play fully support. We want to ensure that you, as our valued customer, are fully aware of the use of cookies on our website, and we are proud of our reputation as a transparent and honest retailer that you can trust.

We work with authorised third party payment processing companies who are fully PCI compliant. For security reasons, we do not store any of your financial or credit card information in our own systems.

Cookies we use

We want to make sure you are fully aware of the cookies we use and what they do when you are shopping on capitalplay.co.uk.

Here is a full guide to our cookies explaining the name of the cookie as it would appear on your computer and a description of what the cookie is used for:

__cfduid Used by the content network, Cloudflare, to identify trusted web traffic. This cookie expires in 1 year.

__utm.gif Google Analytics Tracking Code that logs details about the visitor's browser and computer. This cookie only lasts for the duration of the session.

__utma Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. This cookie expires in 2 years.

__utmb and __utmc Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. This cookie only lasts for the duration of the session.

__utmt Used to throttle the speed of requests to the server. This cookie only lasts for the duration of the session.

__utmv Saves user-defined tracking parameters for use in Google Analytics. This cookie only lasts for the duration of the session.

__utmz Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.

_ceg.s Used by the service Crazy Egg to register where the visitor clicks on the website. The cookie enables the service to recognize the visitor on returning visits. This cookie expires in 6 months.

_ceg.u Used by the service Crazy Egg to register where the visitor clicks on the website. The cookie enables the service to recognize the visitor on returning visits and expires in 3 months.

_ceir This cookie name is associated with software provided by Crazy Egg Inc., a USA based company providing web analytics that tracks how visitors interact with pages on a site. This cookie expires in 5 years.

fr and tr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. This cookie expires in 3 months

__cfduid Ipapi.com - we use this to check your location so we can serve you the correct website and currency. Expires in 30 days.

__cfduid powr.io - This tells our pop up email sign up form if yu have already visited the website, so we don't keep showing you the email sign up form when you have already signed up. Expires in 30 days.

__atuvc - This cookie is set by Addthis to make sure you see the updated count if you share a page and return to it before our share count cache is updated. Expires in 1 year.

Shopify Cookies

Our website is built on a platform called 'Shopify' you can see the full list of cookies used by clicking the link below.

Cookies should be enabled by default on your browser, so if you have not changed your settings you should expect to be accepting cookies from websites.

Cookies being disabled will limit your experience of capitalplay.com and many other websites online. Remember, cookies are not harmful to your computer and our cookies on capitalplay.com do not contain any personally identifiable information. If you wish to change your cookie settings we have provided a guide below for you. Please remember, if you do disable your cookies, you can allow cookies from certain approved websites, by adding the website homepage to your exceptions list.

First, find out what your default web browser is on your machine, or the browser you use most often to access the internet. To work out what browser you are using, simply open the internet as usual, and then follow the steps below:

PC Users

On the tool bar at the top of your browser click 'Help' and choose the 'About' option from the drop down. This will tell you the browser type and version.

Mac Users

Open the internet as usual and once open, click on the Apple icon in the top left corner and choose the 'About' option. This will again tell you the browser type and version.

Once you know the browser you are using you can find the cookie settings using the guide below relevant for your browser:

Checking your settings in Internet Explorer 8 and earlier versions

Locate the 'Tools' tab on the menu areas of your browse.
There is an option called ‘Internet Options’ on the list, select this option.
This should open a pop up box with lots of tabbed options. Select the ‘Privacy’ tab from the list.
Internet Explorer has a high, medium, low auto-adjust system for internet content handling. You can configure your own settings by clicking the advanced tab and ticking the ‘Override automatic cookie handling’
Settings above Medium will disable cookies, Medium or below will enable cookies.

Checking your settings in Mozilla Firefox

Locate the 'Tools' tab on the menu areas of your browser.

From the list of options on the drop down menu, click on ‘Options’
There should be a pop up window appear with tabs along the top. Find the ‘Privacy’ tab and select this.
You should now have some options for ‘Tracking’ and ‘History’. Under the ‘History’ drop down menu, select ‘Use customer settings for history’ if you wish to adjust your cookie settings.

Checking your settings in Google Chrome

Look for the spanner icon in Chrome and click on this

From this menu, select settings

ithin settings you will see tabs on the left hand side. Select the tab called ‘Under the Hood’

When this page loads you will see a tab at the top called ‘Content Settings’ – select this

This brings up your content controls including cookie permissions – select the option you feel most comfortable with

Checking your settings in Safari

Locate the Cog icon at the top of your browser and click on this.

From the list of options select ‘Preferences’

This should open a pop up window with several tabs along the top. From this list select the ‘Privacy’ option.

This will open the tab page that allows you to control the cookie settings on your browser.

Checking your settings in Opera

Click the Opera file icon in the top left hand corner of your browser.

From the drop down list of options, highlight ‘Settings’ and then scroll across and select ‘Preferences’.

This should open a pop up window with tabs along the top. Choose the ‘Advanced’ tab.

This shows you the advanced options. On the left hand side there is an option called ‘Cookies’ – click on this option.

This presents the cookie options for your use on this browser.

If you have another browser...

Please check the help settings within your browser or use a search engine to find answers on the best way to enable or disable cookies in your chosen browser. Please remember we are not responsible for the content on external websites.

If you want more information...

You can visit the following website for an in-depth guide to cookies and how to control, delete and understand them.